Privacy Policy

Effective Date: September 7, 2026

Last Updated: September 7, 2026

Scorpion Financial Services ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you interact with us through our website, mobile applications, SMS/text messaging services, and other channels.

We operate under the brand name Hidden Gems Financial. This Privacy Policy applies to all customers, website visitors, and individuals who communicate with us via SMS or other methods. By using our services, you consent to the collection and use of your information as described in this policy.

Personal and Contact Information

We collect personal information you voluntarily provide, including your name, email address, phone number, postal address, and other contact details when you sign up for our services, request information, or communicate with us.

Communication Preferences and Consent

We collect your preferences regarding the types of communications you wish to receive, including SMS messages, emails, and voice calls. We record your opt-in and opt-out preferences, consent records, and the date and time of your consent to comply with applicable regulations.

Transaction and Account Information

If you conduct transactions with us, we collect information related to those transactions, including payment details (which are processed securely by our payment processor), account numbers, transaction history, and account status.

Technical and Usage Information

We may collect technical information about your interaction with our services, including your device type, operating system, browser type, IP address, pages visited, and the date and time of your visits. This information helps us improve our services and understand how customers use our platform.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may include session cookies, persistent cookies, and analytics cookies. You can control cookie preferences through your browser settings.

Scorpion Financial Services uses the information we collect for the following purposes:

• Delivering SMS messages, emails, voice calls, and other communications you have requested or opted into
• Sending appointment reminders, payment reminders, and account notifications
• Providing customer care, support, and responding to your inquiries
• Processing payments and fulfilling transactions
• Sending promotional offers and marketing updates
• Conducting polls and surveys to understand your preferences
• Providing onboarding and welcome messages to new customers
• Sending newsletters and drip content based on your interests
• Improving, testing, and enhancing our services
• Complying with legal obligations and regulations
• Detecting, investigating, and preventing fraudulent or illegal activity
• Enforcing our terms of service and other agreements

Types of SMS Communications

When you opt into SMS communications with Scorpion Financial Services, you may receive the following types of messages:

• Transactional Messages: Account notifications, payment reminders, appointment reminders, order confirmations, and event reminders
• Marketing and Promotional Messages: Promotional offers, marketing updates, newsletters, drip content, and special promotions
• Onboarding and Support: Welcome messages, customer care and support communications, and polls and surveys

Message Frequency

Message frequency may vary based on subscriber opt-in (Varies based on subscriber opt-in).

Message and Data Rates

Message and data rates may apply. Your wireless provider may charge you according to your plan's text messaging and data rates.

Your Consent and Opt-In

By opting into SMS communications, you consent to receive text messages from Scorpion Financial Services at the phone number you provide. Your opt-in consent will be maintained in our records and will not be shared with third parties except as necessary to deliver the SMS service.

How to Opt Out

You can cancel the SMS service at any time by texting STOP. After you send 'STOP', we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

How to Get Help

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@hiddengemsfinancial.com.

Privacy of SMS Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of our services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Scorpion Financial Services does not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

Service Providers and Subcontractors

We share information with service providers who process information on our behalf to deliver SMS messages, voice calls, emails, and manage customer communications. These service providers are contractually obligated to use your information only for the purposes necessary to provide services to us and are required to maintain the confidentiality and security of your information.

Payment Processing

If you conduct transactions with us, we share payment information with our payment processor to process your payments securely. Payment processors are PCI-DSS compliant and operate under strict data protection standards.

Legal Compliance and Safety

We may disclose your information when required by law, such as in response to court orders, subpoenas, or other legal processes. We may also disclose information to protect the rights, privacy, safety, or property of Scorpion Financial Services, our customers, or the public, or to prevent or investigate possible wrongdoing.

Business Transfers

If Scorpion Financial Services is involved in a merger, acquisition, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities and interactions with our website and services. These technologies help us:

• Remember your preferences and settings
• Understand how you interact with our services
• Improve our website and user experience
• Analyze trends and gather demographic information
• Deliver targeted content and advertisements

Cookie Management

Most web browsers allow you to control cookies through browser settings. You can choose to accept or reject cookies, or set your browser to prompt you when a cookie is being placed. However, disabling cookies may affect the functionality of our website and services. For more information about cookies and how to manage them, visit www.allaboutcookies.org or www.youronlinechoices.com.

Scorpion Financial Services retains your personal information for as long as necessary to provide our services, fulfill the purposes for which it was collected, and comply with applicable legal obligations. The retention period may vary depending on the type of information and the context in which it was collected.

For example, we retain SMS opt-in and consent records for the duration of your subscription and for a reasonable period thereafter to demonstrate compliance with regulations. Transaction and payment information is retained as required by law and for legitimate business purposes. If you request deletion of your information, we will delete it within a reasonable timeframe, unless we are required to retain it by law.

Consumer Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information under applicable privacy laws, such as the California Consumer Privacy Act (CCPA) and similar state privacy laws, as well as the General Data Protection Regulation (GDPR) and similar international privacy regulations.

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

Deletion

You have the right to request deletion of your personal information, subject to certain exceptions. We will honor deletion requests within a reasonable timeframe, unless we are required by law to retain the information.

Opt-Out of Marketing

You have the right to opt out of receiving marketing communications, promotional messages, and targeted advertising from us. You can exercise this right by unsubscribing from email communications, texting STOP to opt out of SMS messages, or contacting us directly.

SMS Opt-Out

To opt out of SMS messages from Scorpion Financial Services, text STOP at any time. We will confirm your opt-out with an SMS message and will cease sending you text messages, except as required by law.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law. You may also be entitled to lodge a complaint with the relevant data protection authority in your jurisdiction.

Scorpion Financial Services implements administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These measures include:

• Encryption of data in transit and at rest
• Secure password policies and authentication mechanisms
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and monitoring
• Compliance with industry standards and best practices

However, no security measures are completely impenetrable. While we work to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Scorpion Financial Services does not knowingly collect or solicit personal information from children under the age of 13. Our services are not directed to children, and we do not intentionally gather information from individuals under 13 years of age. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately at info@hiddengemsfinancial.com.

Scorpion Financial Services may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy, contact us using the details below.

Scorpion Financial Services

7308 Greenbriar Pkwy, orlando, FL 32819

Email: info@hiddengemsfinancial.com

Phone: 4193928533

Web: https://hiddengemsfinancial.com/home